Open PositionInsights Analyst
You are highly internally motivated and want to be part of something that is bigger than yourself or even your work. You are a curious and analytical thinker with a spirit for understanding the underlying factors driving observable trends and occurrences in data. You thrive on details and are always seeking process improvements and have a passion for customer insights. You are self-motivated, accountable and are guided by your well-honed intuition and industry experience in the clinical, business or compliance industry.
You have experience working with cross functional teams as well as working independently meeting or exceeding deadlines with excellent performance. You know your way around Microsoft products, can communicate with excellence both in writing and verbally. You can be to the point while painting a picture clearly and colorfully using specific details through both communication streams.
In this role you will be responsible for the following:
- Analyze both verbal and written communications to evaluate quality and compliance while uncovering customer insights
- Use your skills to listen, not hear, both stated and implied messages and succinctly capture using our online proprietary system
- Work independently as well as with a virtual team to ensure accuracy and consistency
- Provide insights and trends to team leaders who will take the results and be able to tell a compelling story to our clients
If you would like additional information regarding this position, or would like to apply, please complete the form below.